Terms of service.
Last updated: 22/05/2026
These Terms of Service govern your use of the Eka Glow website and services. By accessing or purchasing from our website, you agree to these terms.
1. General Information
Eka Glow operates as an independent online business based in Wembley, United Kingdom.
All products sold through our website are intended for personal consumer use only.
2. Products & Availability
We aim to ensure all product descriptions, images, and details are accurate. However:
Slight product variations may occur
Colors may appear differently depending on the screens or the lighting
Some product visuals may include edited or AI-enhanced imagery
Product availability may change without notice.
3. Pricing & Currency
All prices are displayed in GBP (£).
We reserve the right to:
Update pricing
Modify product listings
Correct pricing errors
Cancel orders resulting from incorrect pricing or suspicious activity
4. Orders & Fraud Prevention
We reserve the right to refuse, cancel, or limit orders at our discretion, including orders suspected of:
Fraudulent activity
Unauthorized transactions
Abuse of promotions or policies
Reselling without permission
5. Shipping
Eka Glow currently ships only within the United Kingdom.
Estimated dispatch time is typically 3–5 business days, though delivery times may vary depending on location, courier operations, or unforeseen delays.
Shipping services may include Royal Mail or alternative delivery providers.
6. Customer Accounts
Customers are responsible for maintaining accurate account information and protecting their login credentials.
We reserve the right to suspend accounts involved in suspicious or harmful activity.
7. Product Use & Safety
Our products are intended for home cosmetic use only.
Customers should:
Avoid use on damaged, irritated, or infected nails
Discontinue use if irritation occurs
Keep products away from children and pets
Avoid contact with the eyes or mouth
Use adhesive products externally only
Alcohol prep pads included with products are flammable and intended for external use only.
Eka Glow is not responsible for misuse, allergic reactions, or improper application/removal of products.
8. Intellectual Property
All website content, including:
Branding
Logos
Product names
Images
Graphics
Text
belongs to Eka Glow unless otherwise stated and may not be copied or used without permission.
9. User Content & Social Media
By tagging Eka Glow or submitting reviews, photos, or content featuring our products, you grant us permission to repost, share, or feature such content for marketing purposes unless requested otherwise.
10. Limitation of Liability
To the fullest extent permitted by law, Eka Glow shall not be liable for:
Indirect or consequential losses
Delivery delays are outside our control
Allergic reactions or misuse
Technical website interruptions
Minor product variations
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
12. Changes to These Terms
We may update these Terms of Service periodically without prior notice. Continued use of the website constitutes acceptance of updated terms.
13. Contact Information
For questions regarding these Terms, contact:
Eka Glow
Wembley, United Kingdom
Email: ekaglow6@gmail.com
Frequently Asked Questions
Still have questions? Take a look at the FAQ page or reach out anytime. We are more than happy to answer all your queries.
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Orders can only be modified or canceled before they are processed for dispatch.
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We aim to display all products as accurately as possible, though slight variations may occur due to screen settings and lighting.
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Unauthorized resale or redistribution of Eka products is not permitted without written approval.
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Yes — our terms may be updated periodically to reflect changes in policies, services, or legal requirements.
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While we aim for timely delivery, shipping delays caused by couriers or customs may occasionally occur.