Last updated: 22/05/2026

Welcome to Eka Glow (“we,” “our,” or “us”). Eka Glow operates as an independent online business based in Wembley, United Kingdom. By using our website and services, you agree to the terms outlined in this Privacy Policy.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website hosted through Squarespace.

1. Information We Collect

When you visit our website or place an order, we may collect:

• Name

• Email address

• Shipping and billing address

• Phone number (if provided)

• Order details

• Account login information

• Payment-related information is processed securely through third-party payment providers

• Device, browser, and website usage data through cookies and analytics tools

We do not directly store or have access to your full payment card details.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Respond to inquiries

• Send order confirmations and updates

• Improve website functionality and customer experience

• Prevent fraudulent or suspicious activity

• Send marketing communications where consent has been provided

3. Marketing & Social Media

Eka Glow may use social media and marketing tools associated with platforms such as:

• Instagram

• Facebook

• Threads

We may also use analytics and advertising tools provided through Squarespace or connected services to better understand customer interactions and improve our marketing.

You may unsubscribe from marketing emails at any time.

4. Customer Accounts

Customers who create accounts on our website are responsible for maintaining the confidentiality of their login details and ensuring the information provided is accurate and up to date.

We reserve the right to suspend or remove accounts associated with suspicious, fraudulent, or abusive activity.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic and performance

• Enhance shopping experience

By using our website, you consent to the use of cookies where applicable.

6. Product Images & Visual Representation

We strive to display products as accurately as possible. However, slight differences in color, appearance, or finish may occur due to:

• Lighting conditions

• Screen settings

• Product production variations

• Image editing or AI-enhanced visuals used for presentation purposes

These variations do not constitute faults or defects.

7. Sharing Your Information

We do not sell customer personal information.

Your information may only be shared with trusted third-party service providers necessary for:

• Payment processing

• Shipping and delivery

• Website hosting

• Analytics and marketing support

8. User Content & Social Media Sharing

If you tag Eka Glow on social media or share content featuring our products, you acknowledge that we may repost or share your content on our social platforms unless requested otherwise.

By submitting reviews, images, or testimonials, you grant us permission to display and use that content for promotional purposes.

9. Data Security

We take reasonable measures to help protect your personal information. Payment transactions and customer data are processed through secure third-party platforms provided by Squarespace and associated payment processors.

However, no method of internet transmission or electronic storage can be guaranteed as completely secure.

10. Your Rights

Depending on applicable UK laws, you may have the right to:

• Request access to your personal data

• Correct inaccurate information

• Request the deletion of your data

• Withdraw marketing consent

For any privacy-related requests, please contact:

Email:ekaglow6@gmail.com

11. Children’s Privacy

Our products are intended for general consumer use. We do not knowingly collect personal information from children under the age of 13.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or business changes. Continued use of the website after updates constitutes acceptance of the revised policy.

13. Contact Information

For questions regarding this Privacy Policy, please contact:

Eka Glow
Wembley, United Kingdom
Email: ekaglow6@gmail.com